Welcome To The House Partnership

Moat House and Greystone House Surgeries have successfully joined forces to become THE HOUSE PARTNERSHIP

We would like to thank you for your patience and understanding while we carried out essential work on our IT systems which impacted on our services in the past couple of weeks.

Please follow the instructions below regarding NHS App and Online access

The Moat House online services were switched off on the  22nd of April. This means you will need to re-register and link your NHS App ( 30th April onwards ) to be able to use online services. 

The new merged practice is called THE HOUSE PARTNERSHIP.

Proxy / Linked Accounts

If you have proxy or linked accounts with anyone at Moat House Surgery, these were unlinked during the IT System merge and will remain unlinked until the end of May

This will allow time for you to re-register your NHS App and link to THE HOUSE PARTNERSHIP.

We are aware of all the linked accounts that exist on our system and will re-establish them. You do not need to supply patient consent or Lasting Power of Attorny as these are already held on record.

Re-Registering the NHS App.

This is to be done after the 30th of April 2024.

  1. Log in to your NHS account via the NHS App or NHS.UK
  2. Select the ‘More’ icon in the top right-hand corner of the screen
  3. Select ‘Account and settings’
  4. Select ‘Manage NHS account’
  5. Select ‘Your NHS login details’
  6. Then ‘Delete NHS login’.
  7. Once the above steps have been complete you can then re-register and link THE HOUSE PARTNERSHIP ( H81030 )

You are also able to log in with your NHS login on a desktop PC, tablet or laptop – Visit the NHS website for more information – https://www.nhs.uk/nhs-services/gps/online-health-and-prescription-services/

Published on 30 April 2024